FAQ
Make sure your pets stay healthy both physically and mentally.
Yes, our own pets helped us realize the need for fun, quality products.
People are spending more time with their pets. Pet adoption was at its highest in history during the COVID pandemic.
Long hair every week, short hair every few weeks.
Every 3 to 4 weeks
The RexiPets team focuses on quality and offers a wide variety of products for our clients to choose from. Also, we are actively involved from initial design, through production and selling the items (compared to many websites that just sell other companies’ products).
RexiPets sells only our brand, where we control the A to Z. Large pet store chains just sell other companies’ products.
RexiPets’ products come from both the US and overseas. Based on extensive market studies, we try to source from anywhere that has quality products and competitive prices.
Yes, RexiPets has an active, hands-on quality assurance testing process for all products before they’re sold.
RexiPets aims to offer durable, high-quality products that will last a long time for active cats and dogs.
Not yet.
Yes, you can join our email list at the bottom of this page to be updated about new products and deals.
Rexipets is proud to announce that it has expanded its operations into retail in the United States since 2021.
Yes, we have email and chat support to answer your questions.
Rexipets ships to all states in the U.S
Rexipets accepts Credit Cards, Paypal, Venmo and Apple Pay.
Shipping cost will be calculated on the checkout page for your purchase.
Shipping schedule will depend on the shipping option that you choose.
Yes, for orders in the United States, RexiPets allows returns—as long as a return request is communicated within 30 days of receiving the order. Returns must be in the condition you received them, and in the original packaging. We can only accept returns on items that are still in new condition (must not have any dog fur, dirt, stains, or odors present). For more details, please see our full return policy at Our Guarantee page.