Contact Us

CONTACT INFORMATION

(Can be used for Return Shipping)

Call us Anytime

**Please note, Due to Covid 19, our customer service line is temporarily closed at this time. For faster response please send us an email**

30 DAYS RETURN

We offer a 30-days, no questions asked, 100% return policy*. To return something within this time period, please contact us at Support@rexipets.com

EMAIL

(THE BEST/FASTEST WAY TO REACH US)

If you need to contact us for any reason, the best and fastest way is email. Please send a detailed email to Support@rexipets.com and we will respond to you within 2 business days. If you have an issue with a product, please include the order number, name and email address from the original order as well as an attached photo to help expedite the process. If you do not hear back from us, please check your spam folder.

Contact form

If you have a quick question and don’t need to attach a photo, just fill out this form. If you don’t hear back from us within 24 business hours, please send an email directly to Support@rexipets.com

You may also Check Here to see if your question is answered in our FAQ (Frequently Asked Questions).

Our Team

team member
Chase
Operations Manager
team member
Theodore
Sales & Support
team member
Chippy
Accounts Department
X